Sellpay (hereinafter also referred to as "we") prioritizes the safeguarding of your personal data. We are dedicated to guaranteeing the highest level of safeguarding for your data, in compliance with the EU Regulation 2016/679 of the European Parliament and the Council of April 27, 2016 concerning the protection of individuals with regard to the processing of Personal Data, the General Regulation on Data Protection (GDPR), and the California Consumer Privacy Act (CCPA) of 2018.
By accessing our websites or apps (herein “sites”), you consent to abide by our Policy for the Protection of Personal Data. This Policy, in conjunction with our Terms of Service, establishes the legal agreement between the "Sellpay" platform and its users. The phrase "Personal Data" refers to any information that can identify, relate to, characterize, or be reasonably related to a specific consumer or household. Therefore, the data we gather may encompass your highly confidential information, as it enables us to uniquely identify you as an individual. However, certain data, such as your navigation data (including the type of navigator, terminal and operating system, and the path followed on the site), cannot directly identify you but are nonetheless classified as personal data since they are connected to or might be connected to identifiable information.
The purpose of this Personal Data Protection Policy is to provide you with the following information about:
If you do not agree with any of our terms, you can stop using our sites and / or exercise your right to request the deletion of your data.
Users of the "Sellpay" platform are encouraged to regularly review our Policy, as it may be modified to comply with legislative and regulatory updates in the GDPR and the CCPA. To obtain information regarding the safeguarding of personal data, you may refer to the website of your country's Data Protection Authority at the following link: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.
Sellpay, Ltd., an Israeli corporation, has established a platform that can be accessed through its various websites and apps (www.Sellpay.ai, www.Sellpay.store, Green-Market app). The headquarters office of Sellpay is located at 5 Eshel Avraham St, Ramat Hasharon, Israel, 4721905.
SELLPAY has gathered and analyzed users' Personal Data to effectively handle the contractual relationship while offering services relevant to the Platform. SELLPAY has established data processing procedures in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). The primary objective of these procedures is to manage customer-related activities, such as handling contractual relationships, processing orders, managing deliveries, generating invoices, conducting accounting tasks, and monitoring contractual agreements. Additionally, these procedures encompass the overall management of operations that facilitate communication with users and provide necessary functions for websites and apps navigation.
Data gathered on the SELLPAY platform, which include: The data obtained from you directly during the account setup process or through interactions with our customer service department, including any modifications made to your profile; The data that we gather automatically from your interactions on our sites or while creating an order.
The data provided by the user and the data acquired automatically are reported to you at the time of collection. This includes the mandatory or voluntary nature of the data, that includes or may include title, last name, and first name. The site automatically collects certain data from your actions, including navigation data, shipping address history, invoicing address, email address, password, date of birth and age verification (must be over 18), bank information number, telephone number, and corporate information. SELLPAY prohibits those under the age of 18 from accessing its services, as they are not allowed to make purchases or sales without parental consent. Furthermore, information regarding interactions with customer care is also gathered. Information collected includes orders, preferences, interests, browsed products, products added to the basket, delivery incidents, claims, and communications with an advisor. In addition, we conduct audience measurements, which include tracking metrics such as page views, site visits, visitor engagement, and return rate. Ultimately, we gather data by means of cookies. We have allocated a specific page to our cookie policy, which enables you to specify your preferences.
"Plug-ins" and social media modules
Our sites may incorporate "plug-ins" or social media modules. Our sites and applications may provide little "like" icons on social networks like Facebook, Twitter, Google+, and others. Our site and applications allow you to express approval and distribute information to your friends on social networks. When you access a page on our Sellpay sites (web or mobile) that has plug-ins or social media modules, a connection is established with the servers of the social networks (Facebook, Twitter, etc.). These servers are then notified that you have visited the corresponding page on the Sellpay site, regardless of whether you have a Facebook or Twitter account or if you are currently logged into your Facebook or Twitter account. For instance, if you are linked to the website www.Sellpay.store, the social media platforms that you are connected to might make a reference to your visit on your account and on the respective social networks. If you utilize plug-ins, such as the one mentioned (e.g., like), your activities may be recorded and shared on your social network accounts according to the settings of your social network account. To prevent the social networks from sharing your plug-in activities on your social media accounts, it is necessary to log out of your social networks prior to entering our sites.
Refers to the process of gathering and recording information or data from various sources.
We gather the data provided by you during the following instances: You browse our sites and access our product offerings; You establish a client account by selecting your device characteristics and filling your email address; You fill in your address receive a free shipping label; you enter your phone number to verify your account; Engage in a game or contest; You reach out to our Customer Service Department.
Your personal data, including information about your account, as well as data about your browsing and behavior on the site, will be stored for a period of 3 years from your last activity on the site or electronic communication with Sellpay. Alternatively, they will be retained for 6 years from your last order, unless there are specific laws or regulations that dictate otherwise. Upon the expiration of this period, your account will be deemed "inactive" and will be deactivated automatically. The responsibility lies with you to establish a new account for any order. In addition, audience measurement figures and raw data on site visits are not stored for more than 13 months.
Nevertheless, once the specified time restrictions have expired, which also takes into account the period starting from when you requested the deletion, your personal data may be temporarily stored in an archive to comply with our legal, accounting, and tax obligations.
The data gathered on the Sellpay sites are solely meant for the Sellpay organization. The personal data may be disclosed to subcontracting firms utilized by Sellpay for the purpose of processing services and orders, namely for management, execution, processing, and payment, as outlined in this section.
The necessary information for the delivery of your order, including company name, email address, title, name, first name, delivery address, and telephone number, is transmitted to the vendor, buyer and seller for their separate orders. Customer Support: We employ service providers to promptly aid our customers.
We utilize Customer Relationship Management (CRM) software to leverage our databases and the stored data for all users of our sites. This is done while adhering to the communication approvals and preferences specified on our sites. In addition, we employ service providers to facilitate external communication and promote our advertisements (including traffic acquisition and customer match) to both new and existing consumers.
We may engage with specialized partners in the fields of payments and fraud prevention. The acquired data are not shared with other parties, and as our business partner, they adhere to stringent regulations concerning information disclosure, privacy, the ability to withdraw consent, and dispute resolution.
The data gathered by Sellpay is stored on servers located in the United States, which are hosted by our partners that adhere to rigorous regulations on the protection of personal data. European users are notified that Sellpay may transmit your data to firms situated outside the European Union for the specific purposes outlined in these conditions. Before transferring data outside of the European Union, Sellpay carries out all necessary procedures to secure the appropriate guarantees for the security of such transfers, such as implementing certain clauses and anonymizing the data. European users may engage in transfers outside the European Union, particularly in relation to the following activities: Sellpay customer support (operated by a call center located outside he EU), IT services on the Sellpay systems, and data utilization including social networks (details provided below). We confirm that our service providers accept the Regulations on the Protection of Personal Data when transferring data to them.
The information and data pertaining to you are essential for the administration of your order, which refers to any sales or purchase of goods and/or services made by a customer on our Sites, as outlined in the Terms of Service, and reinforced, if necessary, by additional circumstances. This information may also be stored for the purpose of providing evidence of compliance with legal and regulatory obligations, such as payments, guarantees, disputes, and so on.
The information and data we collect about you enables us to enhance and customize the services we provide on our Sellpay website and apps, as well as the information you share with us.
To ensure you are updated on news and opportunities that you might benefit from, you may receive from Sellpay offers via electronic communication (such as email or SMS). We assess the rates at which our communications are opened in order to more effectively tailor them to your requirements. To stop receiving Sellpay offers and information, you have the option to opt out of mailings when you create your account or at any time by going to the "Alerts/Info/Newsletter" section accessed from a link on our emails to you. There, you can unsubscribe (or manage newsletters in future versions) by clicking on the unsubscribe link provided at the bottom of the emails. Based on the selections made when setting up or accessing your account, it is probable that you will receive offers from Sellpay.
If you fail to choose or express any disapproval during the account setup process, it is probable that you may receive updates regarding Sellpay news and newsletters pertaining to products comparable to the ones you have previously sold, purchased or visited on the any of the Sellpay sites.
We can provide you with notifications, allowing you to get email updates regarding the availability of a product or other news that may be of interest to you. When applicable, these alerts will enable you to: Be notified of an option to sell your device or similar devices, updated pricing for such devices; Receive prompt updates regarding the upcoming availability of a product that may be of interest to you. To subscribe to notifications, you must enter your email. To terminate notifications, you can unsubscribe in the emails you get or do so directly on our website.
To subscribe to the alert, simply provide your email address upon registration for any of our promotions, or on our website or app.
To guarantee the security of payments and deliveries and to provide you with the highest quality of service, the personal data collected on the sites may be processed by a trusted third party. This processing may help determine the level of fraud risk associated with each order and, if needed, assists in adjusting the implementation procedures accordingly. A partner will utilize its proprietary software solution as part of this investigation.
Sellpay may implement safety precautions, such as doing checks on orders, which may include verifying the code obtained on a telephone or requesting extra information. These procedures will halt the processing of the order and, if the analysis does not ensure the order's security, it may be canceled. If an event occurs, such as unpaid owing to fraudulent use of a payment method or delivery fraud, the data related to the transaction will be registered in the Sellpay alert file. This will trigger Sellpay to do further verifications for future purchases.
You are welcome to provide comments at any point during Sellpay's risk analysis process. Furthermore, in compliance with the Data Protection Act enacted on January 6, 1978, you are entitled to exercise the rights of accessing, rectifying, erasing, and objecting as stipulated by the aforementioned legislation. As per the existing requirements, it is necessary for your request to be signed and include a photocopy of your personal ID displaying your signature. Additionally, please ensure that you provide the accurate mailing address where you would want to receive a response. If you wish to exercise your rights in relation to combating fraud, simply contact:
You can send your information to Sellpay electronically by emailing support@Sellpay.ai or by mail to Sellpay, Service Legal/Personal Data Officer, 5 Eshel Avraham, st, Ramat Hasharon, Israel 4721905. Please provide your last name, first name, email address, and, if available, your customer reference number.
Your purchases and deliveries are automatically insured by USPS up to $100 USD. If you would like to increase your insurance please contact us or USPS for assistance. As part of the digital services, your personal data may be shared with trusted Third Parties of this partner to carry out tasks such as electronic signature, mailing of registered letters with return receipt, electronic archiving, and more.
The data collected by Sellpay on its sites, including declaration data and navigation data, may be used to personalize the information you receive. Additionally, this data may also be linked to social networks. We encourage you to review the privacy rules of the social networks to gain a better understanding of the data that is collected by the social networks and may be shared with Sellpay.
If you use Sellpay services or are associated with a Sellpay social network page, Sellpay will likely receive information about you. This includes your public profile, interests, and any data that you give Sellpay permission to process by using its sites or continuing to use the services on the platform. Please refer to the previous paragraph for details about the collected data. Sellpay advertisements linked to your profile and the information you post or contribute (such as your interests) may be disseminated on your social network pages. If you wish to prevent social networks or third parties from collecting or using your information through Sellpay based on your profile or activity on external websites, devices, or applications for advertising purposes, you should consult the terms and conditions of the social networks to learn about the procedures for adjusting settings, unsubscribing, or controlling the distribution of ads. You can also decline by utilizing the application settings on your mobile device or directly on the social networks.
Our websites are built to be responsive to the requirements and anticipations of our clients. For many purposes, including account access, order cart management, personalized offers and information and more, we utilize cookies or similar tracking technology to identify and customize our services and advertisements. Cookies enable you to take advantage of our tailored guidance and remain updated on our promotional deals. It is possible to disable cookies at any given moment. We utilize your data to gain a deeper understanding of our clients' profiles and, consequently, to enhance the precision of our advertising efforts.
The scope of your rights under the Data Protection Act. As per the GDPR and/or CCPA, if applicable, the following rights are granted to you in relation to your personal data: To contact us, simply send an email to support@Sellpay.ai or mail a letter to Sellpay, Legal Team, 5 eshel Avraham st, Ramat-hasharon, Israel 4721905. Please provide your last name, first name, email address, and, if available, your customer reference number. Your request must adhere to current requirements, which require it to be signed and supported by a photocopy of your personal ID displaying your signature. Additionally, please ensure that you provide the correct mailing address for obtaining a response. A reply will be dispatched within a period of one month from the time the request is received. If deemed required, this time frame can be prolonged by an additional two months, contingent upon the intricacy and quantity of inquiries. The individual in charge of handling the request will inform the relevant party about the extension and provide the reasons for the delay within a month of receiving the request.
Under the Regulations on the Protection of Personal Data, you are entitled to the following Specific Rights:
To exercise your rights pertaining to combating fraud, please refer to the section titled "Combating Fraud" above:
You have the ability to acquire from Sellpay the verification of whether or not the Data pertaining to you are being processed, and if so, the right to access said Data along with the following information:
If your Data is transmitted to a third party country or international organization, you have the right to get information on the suitable safeguards in place for this transfer. Sellpay provides a copy of the Data that are subject to this procedure. Sellpay may charge the Visitor reasonable fees to cover the administrative costs of providing additional copies upon request. When submitting your request electronically, the information is typically delivered in a generally used electronic format, unless the visitor specifies otherwise. Your entitlement to get a copy of your Data should not hinder the rights and freedoms of others.
You have the capacity to promptly acquire the rectification of inaccurate Data pertaining to you from Sellpay. You also possess the capability to fill in incomplete info, which includes the option to provide an additional statement.
If any of the following reasons apply, you are entitled to request Sellpay to promptly erase Data related to you:
You are entitled to request that Sellpay restrict the processing of your Data in the following circumstances:
If you meet the following conditions, Sellpay will provide you with your Data in a format that is structured, generally used, and can be read by machines:
When you exercise your right to portability, you have the entitlement to get solely the Data that was directly transmitted by Sellpay to a designated processing manager of your choice, provided that it is technically feasible. The exercise of your Data portability right should not infringe upon the rights and freedoms of others.
You have the right to object to the processing of your personal data by Sellpay provided you can provide valid grounds based on your unique circumstances. Sellpay will cease processing the Data unless it can provide evidence of compelling and necessary reasons for processing that outweigh your interests, rights, and freedoms, or if it needs to store the data for the purpose of establishing, exercising, or defending legal claims. If the Data are used for marketing reasons, you have the right to object to the processing of these Data at any time.
You possess the capacity to provide us with instructions pertaining to the preservation, deletion, and disclosure of your Personal Data following your demise. The aforementioned instructions can also be recorded with a reliable third party that possesses digital certification. These directives, known as a "digital will," can specify an individual who will be accountable for carrying them out. If no one is selected, your heirs will be assigned this responsibility.
If no specific instructions are provided, your beneficiaries have the option to reach out to Sellpay in order to:
In order to exercise your specific rights with Sellpay and, if necessary, acquire an oral version of this policy, you can make your request:
You will receive a response within one (1) month after we receive your inquiry. Sellpay has the option to extend this period by an additional two months, if deemed necessary, based on the complexity and quantity of requests. If you request the deletion of your data or exercise your right to have your data removed, we may still keep them temporarily in an archived form. This is necessary to fulfill our legal, accounting, and tax obligations, and to prevent any potential illegal activity after your account is deleted (such as someone else using your old account). This is in accordance with Article II-3 of our Confidentiality and Privacy Protection Policy.
It is important to understand that when you seek the deletion of your visitor account from the Site, Sellpay does not consider it as a direct request to exercise your right to object, limit, or delete for valid reasons. Your visitor account will become inactive, and the information about you will be temporarily archived according to the specified criteria and time frames.
To change your email preferences, you have the option to unsubscribe from all of the emails, either permanently or temporarily, or as a last step by clicking the visible unsubscribe link at the footer of each email sent to you.
You have the option to opt out of receiving targeted advertisements or personalized marketing based on your browsing information by contacting us directly or using the unsubscribe link provided in any marketing material that may be sent to you via email. If deemed necessary, the advertisements that you will continue to receive, unless you express objection, will no longer be customized based on your browsing activities on your device. At any given moment, you have the right to make an appeal to the appropriate supervisory body in your country.
This section outlines the specific rights granted to California residents under the California Consumer Privacy Act (CCPA).
To exercise your rights of accessing, rectifying, erasing, restricting the processing, and transferring your data, as well as objecting to processing and profiling (as explained in the section " Your rights and how do you exercise them"), you can contact us by writing an email to support@Sellpay.ai or
Please send your last name, first name, email address, and, if available, your customer reference number to the Sellpay Legal Team at the following address: 5 Eshel Avraham St, Ramat-hasharon, Israel 4721905.
A reply will be dispatched within a period of 45 days from the moment the request is received. If deemed essential, this time frame may be prolonged by an additional 45 days.
Sellpay shall not discriminate against you in any situation for exercising your rights under the CCPA. Sellpay will not:
Sellpay safeguards your personal data by implementing comprehensive technical and organizational steps to maintain the security and confidentiality of personal data processing. Sellpay takes appropriate measures to ensure the security of data and prevent any distortion, damage, or unauthorized access. These measures include physical protection of locations, authentication procedures with personalized and secure access, encryption of certain data, and more. It is important to note that you are accountable for the information you provide to Sellpay. By following best practices for using your computer tools, you actively contribute to safeguarding your personal data.
It is important to note that if you do not have sufficient security measures in place, such as a secure configuration for your web browser, regular updates of your antivirus software, using a firewall, and avoiding software from unreliable sources, there is a risk that your data and passwords could be accessed by unauthorized individuals.
To submit any request, you may send it:
If you do not receive a reply or if you are not happy with the answer provided, you have the option to submit a claim to the appropriate regulatory body of the European Union member state where you normally live.
"Order" refers to the purchase or Sale of goods and/or services by a customer on the Site or app, directly or through one of our partner offerings, subject to the conditions outlined in the Terms of Service, and maybe other particular conditions if required.
"Cookies" refers to tracers and/or equivalent technologies, such as "Flash" cookies, that are generated by calculating the footprint of your device, known as "fingerprinting". These technologies include local web storage, invisible pixels, and can be used individually or in combination to: i) enhance the visitor's navigation experience (Navigation Cookies), ii) provide products and services tailored to the visitor's interests (Advertising Cookies), iii) gather statistical data (Audience Cookies), and iv) enable the visitor to access personalized products and services on the website or through messages from Sellpay.store (Personalization Cookies). Additionally, these technologies facilitate interaction with Social Networks (Social Network Cookies), among other functions.
"Personal Data" or "Data" refers to any information that pertains to an identified individual or someone who can be identified, either directly or indirectly, particularly through an identifier such as a name, identification number, location data, online identifier, or specific elements related to their physical, physiological, genetic, psychological, economic, cultural, or social identity. Therefore, the data we gather may encompass your highly confidential personal information, as it enables us to uniquely identify you as an individual. However, certain data, such as your profession or navigation data (including type of navigator, terminal and operating system, and the path followed on the site), cannot directly identify you but are still considered personal data because they are connected to or can be connected to identifiable information.
"Third Party Data" refers to the information that we disclose to other parties, as needed.
"Specific Rights" refers to the rights provided to the visitor by the Regulations on the Protection of Personal Data, including but not limited to the rights to:
"Visitor" refers to any internet user who has provided their Personal Data on the registration form of the site, agreed to the Terms of Service and the Personal Data Policy, or has validated their Sellpay account after receiving an email confirmation.
"Partner(s)" refers to the different service providers of Sellpay who are involved in processing your orders, delivering products, providing customer service, offering technological services, advertising, managing social networks, and other related activities. This term also includes our suppliers who assist in the sale of products and services on the Site.
The term "Regulations on the Protection of Personal Data" refers to the General Data Protection Regulation (GDPR), the Data Protection Act No. 78-17 of January 6, 1978, as amended, and any subsequent legislation or decree enacted to enforce it, as well as the California Consumer Privacy Act (CCPA).
"GDPR" refers to the EU General Data Protection Regulation N°2016/679, which was enacted on April 27, 2016 and became effective on May 25, 2018. Alternatively, it may also refer to any legislation that is implemented to comply with this Regulation.
"Site(s)" refers to the Sellpay.ai Internet site produced by Sellpay in both its online and mobile versions, as well as the associated mobile applications.
"Terminal(s)" refers to the devices (such as computers, tablets, smartphones, telephones, etc.) that you utilize to access or view the Site and/or any digital content created by a third party.